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How to change user roles

Learn how to change user roles and manage permissions, including Owner, Admin, Member, and Analyst access.

Written by Sean Duncombe
Updated over 3 weeks ago

Owner and Admins can change user roles.

Admins cannot assign a role higher than their own.

Changing a role affects what actions a user can perform and what content they can access.


Step 1: Open Team settings

  1. Log in to your account.

  2. Go to Settings.

  3. Scroll down to Members.

  4. Click the (three dots) next to the user.

  5. Select Change Role.

The Change Role window will open.


Step 2: Select a role

Choose one of the following:

Owner

Full access to shows, hosts, members, and billing.

⚠️ Important: Only assign Owner if necessary. Once transferred, only the new Owner can change it back.


Admin

Full access to shows, hosts, and members.

Admins can:

  • Change or cancel billing

  • Create new shows

  • Add licenses

  • Upload cover images

  • Connect shows to external platforms (YouTube, LinkedIn, etc.)

  • Upload episodes

  • Use all tools

  • Delete shows


Member

Full access to episodes.

Members can:

  • Upload episodes

  • Delete episodes

  • Use all tools

Members cannot:

  • Change or cancel billing

  • Add licenses

  • Connect shows to external platforms

  • Delete shows

  • Change user roles


Analyst

Access to analytics only.

Analysts can:

  • View analytics

Analysts cannot:

  • Upload episodes

  • Modify shows

  • Access billing

  • Connect distribution


Optional: Restrict access to a show

  1. Under Restrict to Show (Optional), click Select.

  2. Choose a show.

  3. Save your changes.

If no show is selected, the user will have access to all shows allowed by their role.


Changes take effect immediately. The user may need to refresh their session.

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